🔐 Members Only Access — Account Required to Order
VERIFIED
RESEARCH
ACCESS ONLY
- Trusted by 10,000+ researchers
- 99% Purity COA Verified
- 3rd Party Batch Testing
- Strict research-use compliance
FREQUENTLY ASKED QUESTIONS
Do I need to create an account to view or purchase products?
Yes. You must register and log in to view products or place an order.
Before registering, visitors can access a limited, public version of our COA Library. This public view does not include all product COAs. Full COA access is available only after you register and log in.
ResearchChemHQ operates as a restricted-access research supplier. Before ordering, customers must confirm they are 21 years of age or older, agree to our Terms of Service, and acknowledge that all products are sold strictly for laboratory, analytical, and scientific research use only.
Your account also provides access to order history, shipment tracking, and loyalty rewards.
What is ResearchChemHQ?
Since 2023, ResearchChemHQ has supplied research peptides and laboratory-use compounds to independent researchers, academic institutions, and qualified laboratories.
We focus on transparent product documentation, batch-specific testing, and reliable customer support. Our product catalog and purchasing options are available to registered, logged-in customers.
All products are sold strictly for laboratory, analytical, and scientific research applications. They are not intended for human or animal use, medical treatment, diagnosis, therapeutic use, or compounding.
Do you provide Certificates of Analysis (COAs)?
Yes. We provide batch-specific Certificates of Analysis supported by independent, third-party analytical testing.
Our testing program includes compound identity, purity, quantity verification, sterility, and endotoxin testing. Review the documentation for your specific product and batch to see which tests were performed and the results reported.
Our COA Library includes current and historical reports that can be searched by product name or batch number. Match the batch number on your product label, where provided, to the corresponding documentation.
Only a limited selection of COAs is available before registration. Register and log in to access the full COA Library and all available product reports.
Where are your products tested?
We work with independent, third-party analytical laboratories. Our testing history includes ILS Labs, Kovera Labs, Vanguard Analytical, Chromate, and MZ Biolabs.
The laboratory and testing details are identified on each batch’s documentation. Testing partners and testing panels may vary by product and batch, so please review the corresponding report rather than assuming every product receives the same tests.
Register and log in to review the full collection of available reports in our COA Library.
What payment methods do you accept?
Available payment methods are displayed at checkout and may vary based on processor availability and customer eligibility.
- Link Money™ ACH: Pay directly from your bank account.
- Credit and Debit Cards: Visa, American Express, Discover, and Apple Pay are supported.
- IDEM Pay: Your first IDEM purchase requires a debit card. Credit card access will become available after a successful first transaction.
- Cryptocurrency: Pay with an existing crypto wallet or purchase crypto through an available third-party provider. Identity verification may be required.
- Venmo: Select Venmo and follow the payment instructions displayed after placing your order.
For instructions, visit our How to Pay page.
Where do you ship?
ResearchChemHQ currently ships to all 50 U.S. states. We do not currently ship to U.S. territories, including Puerto Rico, or APO/FPO addresses.
Orders to eligible street addresses ship through FedEx 2Day®. PO box orders ship through USPS and follow the delivery estimates for the USPS service used.
See our Shipping Policy for complete details.
How long does shipping take?
Orders placed and paid before 12 PM Central Time, Monday through Friday, typically ship the same business day when payment is confirmed before the cutoff. Orders placed after the cutoff, on weekends, or on holidays may ship the following business day. Processing can be affected by payment verification and product availability.
FedEx 2Day® typically delivers within two business days, counting beginning the business day after FedEx accepts the package before its applicable cutoff. This is not 48 hours from checkout, and creating a shipping label does not start the delivery window. Weekends and carrier-observed holidays do not count.
Orders over $300 USD receive Free FedEx 2Day® Shipping to eligible addresses. Other shipping charges are shown at checkout.
Eligible FedEx 2Day® shipments that arrive outside the qualifying delivery window receive $20 in loyalty points, subject to our policy’s conditions and exclusions. This benefit applies whether shipping was paid or free. PO box deliveries are excluded. Requests must be submitted within 30 calendar days of the ship date.
See our Shipping Policy for delivery details and guarantee terms.
Is Shipping Protection included with my order?
Yes. Shipping Protection is automatically included with every order at no additional cost, including eligible FedEx and USPS shipments. No separate purchase or checkout selection is required.
Coverage may include carrier-confirmed loss, verified misdelivery, transit damage, or verified theft during transit before successful delivery, subject to review. Theft after confirmed successful delivery is not covered.
Shipping Protection is separate from free shipping and our FedEx 2Day® loyalty guarantee. Full coverage terms and claim instructions are available in our Shipping Policy.
Do you accept returns or offer refunds?
Due to the specialized nature of research materials, all sales are final, except for confirmed ResearchChemHQ errors, verified product issues, approved Shipping Protection claims, or remedies required by applicable law.
Contact support promptly if your order contains an incorrect, missing, damaged, or potentially defective item. Please report shipping damage within 24 hours of delivery and keep the products and packaging while your claim is reviewed.
Do not return any product without written authorization. Each request is reviewed individually under our Refund & Return Policy.
Do you offer discreet packaging?
Yes. Orders ship in plain, discreet outer packaging with no external reference to the product contents. Products are carefully packed for shipment.
Are these products FDA-approved?
No. ResearchChemHQ products are not FDA-approved medications. They are sold strictly for laboratory, analytical, and scientific research use only.
They are not offered for human or animal use, medical treatment, diagnosis, cosmetic use, dietary supplementation, or compounding for human or animal use.
We do not provide instructions or recommendations for dosing, administration, or consumption.
How can I contact support?
Email support@researchchemhq.co for help with account access, ordering, payments, shipping, or product documentation.
Our team typically responds within one business day. Include your order number, a clear description of your question, and any relevant tracking information, batch numbers, or photos to help us review your request.
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